Pumping Station One

Try creating a contact in info@ that contains the email you would like Freshdesk to pick up. For some reason this helped with an issue where Wild Apricot [A...

First make sure you have access to the computer you are trying to log into by going to your Membership Profile page and scrolling to the bottom to see your ...

We allow members to cancel and rejoin PS1 at their leisure. Generally we try to maintain user accounts for as long as possible, but in order to maintain our...

Add a note to the email with the edge case you have found. Assign the email to Joe Mertz and wait for a reply on next steps.

To stop a membership, you only need to stop recurring payments and their membership will be terminated after the next Renewal due date and after their grace...

The best time to have their ID checked is at an open house which happen every Tuesday at 8pm, nonetheless if they cannot make it on Tuesdays an orienta...

If somebody wants permissions to edit the Google Calendar, you can assign the ticket to the current Vice President.

We migrated our managing system and database to a different platform called Wild Apricot some time ago. Unfortunately, lapsed members who were previously me...

Check if membership is in order. I don't think it wouldn't be bad to ask when and who performed their authorization if they don't mention this. ...

Hi _________, Unfortunately we do not have an easy way to purchase gift subscriptions at this time. Being a member of a completely volunteer-led organi...