FAQ
Try creating a contact in info@ that contains the email you would like Freshdesk to pick up. For some reason this helped with an issue where Wild Apricot [A...
Mon, Sep 10, 2018 at 1:05 PM
First make sure you have access to the computer you are trying to log into by going to your Membership Profile page and scrolling to the bottom to see your ...
Thu, Sep 29, 2022 at 11:10 AM
We allow members to cancel and rejoin PS1 at their leisure. Generally we try to maintain user accounts for as long as possible, but in order to maintain our...
Sun, May 19, 2019 at 7:20 PM
Add a note to the email with the edge case you have found. Assign the email to Joe Mertz and wait for a reply on next steps.
Sat, Jul 13, 2019 at 2:10 PM
To stop a membership, you only need to stop recurring payments and their membership will be terminated after the next Renewal due date and after their grace...
Wed, Sep 18, 2019 at 9:56 PM
The best time to have their ID checked is at an open house which happen every Tuesday at 8pm, nonetheless if they cannot make it on Tuesdays an orienta...
Tue, Jul 16, 2019 at 2:05 PM
If somebody wants permissions to edit the Google Calendar, you can assign the ticket to the current Vice President.
Wed, Sep 18, 2019 at 9:56 PM
We migrated our managing system and database to a different platform called Wild Apricot some time ago. Unfortunately, lapsed members who were previously me...
Tue, Jul 16, 2019 at 3:56 PM
Check if membership is in order. I don't think it wouldn't be bad to ask when and who performed their authorization if they don't mention this. ...
Mon, Aug 19, 2019 at 11:55 AM
Hi _________, Unfortunately we do not have an easy way to purchase gift subscriptions at this time. Being a member of a completely volunteer-led organi...
Fri, Jan 10, 2020 at 7:44 AM